Postal Shipping Rates & Timelines
Please read before making your purchase
For European countries, the cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note that orders require a signature on receipt.
If your outfit is Pre-Ordered/Made to Order, it will take 7 to 14 Working Days for your outfit to arrive to our warehouse. We then will aim to post via:
Pre Orders/ Made to Order Delivery Flat Rate – £4.50, 7-10 Working Days
Worldwide – £9.99, 3 – 14 Days
If you outfit is not Pre-Ordered/ Made to Order we will aim to post via the UK from £4.50, 2-5 Business Days
Shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note that orders require a signature on receipt.
Signed For Standard Delivery only (4-14 working days): Cost subject to weight
Please note that delays can occur in customs, and these delays are beyond our control.
Important: Any customs or import duties are applied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country; if you require more information, please contact your local customs office.
We are not liable for late or missing deliveries from the courier, please contact them directly with your tracking number.
Contact – Royal Mail Customer Service: 08457740740
You will receive email update about the status of your order. If you have any queries about any orders placed please contact us.
If you are not present to accept the delivery, the driver will leave a card through your door informing you of his attempt to deliver your parcel. A contact number will be provided on the card along with details of how to collect your parcel from your nearest depot, or how to re-arrange delivery.
For further assistance please visit our How Can We Help page.